- Feb 6, 2014
- Over a dozen news organizations reviewed Facebook documents leaked by whistleblower Frances Haugen.
- The outlets published a flurry of reports Monday based on those documents, known as The Facebook Papers.
- The topics range from Facebook's fading popularity with teens to failures in addressing hate speech.
Their reports span a wide range of issues at the company, including its fading popularity with teens, its ability to counter hate speech, and its treatment of politicians.
Some of the internal documents reviewed by the news organizations were previously reported on by The Wall Street Journal.
Here are some of the stories that dropped on Monday revealing new information about Facebook:
- Bloomberg and The Verge reported on internal company documents appearing to show that Facebook has been losing traction with teen users and desperately trying to recapture the market.
- The Financial Times reported that Facebook employees urged management not to make moderation exceptions for politicians and celebrities.
- The New York Times reported on internal documents appearing to show how the company grappled with whether to keep or get rid of the "like" and "share" buttons.
- The Washington Post cited three sources who said Mark Zuckerberg personally signed off on censorship demands from the Vietnamese government.
- Politico reported on Facebook documents appearing to show the company's research on its market dominance.
- The Associated Press reported on Facebook documents appearing to show how its lack of language-specific moderation stops it from properly addressing moderation issues, including terrorism and hate speech.
- NBC reported on internal employee debates and apparent disillusionment over whether the company has done enough to counter hate speech and misinformation.
- The Atlantic cited the documents that show Facebook employees were concerned about the company's harm to democracy and its role in the January 6 Capitol riots, but leadership failed to act.
- The Atlantic reported on Facebook documents that show the company gave fewer moderation resources to markets outside of the US, which has resulted in more hate speech, drug cartel activity, ethnic cleansing. and sex trafficking.
- Wired similarly reported on Facebook's understanding and moderating content in Arabic's many dialects, which both human and automated systems struggle to interpret.
- CNN reported on documents showing Facebook was unprepared for both the Stop the Steal movement and the January 6 Capitol insurrection.