In answer to Diane's question: I would not expect anything significantly different from your experiences over the last two seasons, with regard to stadium entry.
I saw this post from Diane earlier, and decided not to comment, but some of the responses were such a stunning example of the ability to ignore common sense, that I felt a brief comment was appropriate.
The issues with Beaver Stadium entry are simple, and abundantly clear with just a simple analysis. The extraordinarily long delays in gate entry are due to simply having insufficient gate personal and insufficient gate entry points.
Penn State fans should NEVER have to go through a process to get into the stadium that takes more than 10-15 minutes. And they wouldn’t, if Penn State ICA was simply committed to opening and staffing the maximum number of available entry gates.
Comments like “Fans should just go to the gates an hour or two before game time” sounds like the type of oblivious and pretentious thinking I hear coming from the PSU ICA Administration, which kind of makes one wonder who is making those posts. The kind of PSU ICA thinking that has resulted in nothing being done to deal with the Stadium entry issues, aside from last year’s humorous effort to offer discounted concession snacks for fans who entered 1-2 hours ahead of kickoff.
Looking at the facts:
Beaver Stadium has 4 general admission gates, Gates B C D and E. This does not include the Student entry point (Gate A) or the ADA entry gate (on the West side of the Stadium), or Gate F, or the special Club Suite, Letterman, Recruiting entries etc. Approximately 75,000 fans enter those 4 general admission gates when there is a full house at Beaver Stadium. The total linear feet of openings at the four primary general admission gates is 360 feet (110 feet for Gates B and E, 90 feet for Gate C, and 50 feet for Gate B). This is equivalent to 140 separate entry gates (at 31 inches per gate).
Room for 140 +/- staffed entry gates, without any changes to the stadium configuration and without created/building any additional entry portals, and yet the typical number of staffed gates for games in 2015 and 2016 was under 70.
If every gate were made available and staffed with entry personnel, it would require that 535 fans pass through each gate, approximately 75,000 fans passing through the 140 GA gates. At a relatively slow rate of passage through entry gates, in a ridiculously worst-case scenario, it would take 25-30 minutes of total time for every fan to pass through the gates - under the
Extreme and Unreasonable Assumption that every single fan appears at the entry gates at the exact same moment, and even in
that case the 25-30 minutes is the length of time that the very last fan in the line has to wait. Obviously, that is a ridiculous worst-case assumption.
This is just simple math, and yet it has been common – even in real experience, not absurdly worst-case scenarios – for fans to sometimes be in 45-60 minutes of chaos when trying to enter the Stadium. Why is that?
Just as a comparable, the new Atlanta Falcons Stadium, which holds approximately 75,000 fans, claims to be able to get every fan through the gates in 5 minutes. Personally, I doubt that they could actually do that in a worst case scenario, but I do expect they could reasonably get in done in under 10 minutes.
http://mercedesbenzstadium.com/fan-experience/
So why DOES it take so long to get into Beaver Stadium?
The answers are simple, and by far the single greatest reason is that Penn State ICA has never had anywhere near the maximum number of entry gates open and staffed. Over the last two years, the typical number of staffed entry gates has been LESS than 70 (out of a maximum of 140 that could be fit into the existing gate portals). There are several reasons for this – including inefficient use of space in the portals, and simply having inadequate staffing levels to man each available gate. This is by far the largest problem, and “solving” this problem – and doing nothing else – would tremendously alleviate the entry issues. And yet, for two years the problem has not been addressed. I won’t get off into the tangents as to why that is the case.
While the lack of an adequate numbers of staffed gates is the most significant problem, there are other issues which have impact as well. There are numerous other issues, I'll just go over one of them - the refusal to utilize walk-through scanners in the pre-entry process (Magnetometers for those more technically comfortable) and the reliance on slower, manual hand-scanners (“wands’). As you can see in the link from the new Atlanta Falcons Stadium, walk-through scanners are not only more effective and reliable, but also allow fans to pass through nearly twice as fast as wand-waving. The costs to acquire walk-through Magnetometers for a full allocation of gates would be around $300,000 (all-weather equipped scanners cost about $2,500 per unit). This one time cost would be offset by operating savings of about $350 per gate per football season - vs the costs of contracting “wand-waver” personnel (assuming the units could only be used for Penn State Football games).So the break-even time from a cost standpoint is about 8 seasons. For those folks unfamiliar to typical investment analysis, the 8 years to cost break-even isn’t a great number – but it is not a horrible one either, and the increased ease and reduced delays for the fans, along with a much higher degree of security (untrained wand-wavers are significantly less reliable from a safety and consistency standpoint) would, it would seem, make the expenditure a “no-brainer”. The gross cost is probably about on par with what the Penn State ICA wasted trying to triage their ticket-mailing fiasco, and about ½ of the increased revenue PSU ICA realized – from a single football game - from the recent increases in Parking income.
There are also issues – some of which date back to the 1990s renovation – with regard to entry gate layout. All of them are easily fixable, at relatively minor costs, if anyone felt the need to address the problems. But this post is getting longer than I had planned, so I will just mention one that illustrates the dumbfounding design issues. The 1990s renovation was primarily to add a second deck to the North End of the Stadium, effectively doubling the number of fans with seats on that end. In addition to the renovation reducing the number of entry points, it reduced the size of the Gate on the North End – the end of the stadium that was getting all the additional seating – such that that gate, Gate D, was less than ½ the size of the gates on the East and West sides of the Stadium. The structure of the stadium would allow for easy expansion of the linear feet of entry portal on the North Side, but I am not aware of any serious consideration ever being given to this issue, or any of the other obvious issues. The thinking involved in these types of decisions just leaves you wondering.
There are also issues with the Student entry process, which is an entirely different animal, and I’ll abstain from commenting on those issues, since I don’t think anyone here is a student or would care about that situation.
The level of pretentiousness and privilege that are necessary to suggest that the onus for solving this problem falls on the Paying Customers. That it should be the customers responsibility to leave their friends and family - in many cases, people who they may only see a few times per year - and abandon the event (the tailgate or other get-together) they may have assembled at significant investment of time and money, in order to enter an empty stadium and sit in the elements on a metal bleacher, not for 10 or 15 minutes, but for an hour or two before the start of the event, simply because the people who's salaries they are supporting are unable to competently address the basic elements of their position (such as managing an entry process is a way that is not completely idiotic), is disconcerting.