I had a chance to hear the transmissions between the pilot and the tower. Wow.....she was textbook...cool....calm under very tough conditions. She even spoke briefly with most of the passengers after they landed in Philly. Very proud of her and this also speaks to the excellent Navy flight training she received. I also noticed that she was a flight instructor as well during her tour in the Navy....they sure knew who to pick as an instructor back in the day ! Also...a big shout out to the passengers who attempted to save the fellow passenger who was partially sucked out her window. Despite all of the drama and negative discourse in our country ....it sure is great to see that heroes still exist . Perhaps....a hero may live in everyone