Let's start with my favorite flavor is Palmer Mousseum with almonds (PMwA). Several months ago, before heading to PSU for a wrestling meet, I checked the Creamery website, which showed PMwA was available. I thought this fortuitous and stopped by after wrestling. I was told that the website was not accurate and it was wise to call first. No big deal. I loaded my Creamery thermal tote bag with four gallons and headed home to a Pittsburgh suburb.
This past weekend, we ran out of Creamery ice cream. (Horrors!) This obviously necessitated an ice cream safari. (Retirement has its perks.) I called the Creamery on Monday morning and received verification that PMwA was in the inventory. If it wasn't in the display case, I was to ask that it be retrieved "from the back."
Tuesday, after a surprisingly good pizza at Richie's Pizza in Belleville, I met friends for dinner in SC and then headed to the Creamery for my PMwA and assorted other flavors for assorted friends and family. No PMwA in the display case. No problem. I selected the other ice cream and left room for three half gallons of PMwA. I went to the check out and reviewed with the student manning (womanning?) the register about the previous day's conversation. Somebody went to "the back." Five minutes later she returned and said there was no PMwA.
I was mightily upset. While the other elements of the day had been highly enjoyable, the expedition had been launched under false pretenses. I grabbed an extra half gallon of Happy, Happy, Joy Joy and left in a mighty huff.
I went to the East Parking Garage and paid the 75 cents for parking and headed to my car, further ticked off over being charged to buy products from the Rodney A. Erickson Food Science Building. I was intercepted on my way to the car by the woman who had checked "the back." She had found the PMwA!!!. She explained that a new warehousing system had been installed. She said that if I still wanted it, she would get me the requested PMwA and throw in a free thermal bag with enough dry ice to last three hours. I immediately doubled my order to prevent the other containers from unhappily rattling around in the large bag.
I left as a very happy boy, thanks to Veronica at the Creamery. (Although I see no need to charge people for parking after 7:00 pm. Oh right, they do it because they can.)
This past weekend, we ran out of Creamery ice cream. (Horrors!) This obviously necessitated an ice cream safari. (Retirement has its perks.) I called the Creamery on Monday morning and received verification that PMwA was in the inventory. If it wasn't in the display case, I was to ask that it be retrieved "from the back."
Tuesday, after a surprisingly good pizza at Richie's Pizza in Belleville, I met friends for dinner in SC and then headed to the Creamery for my PMwA and assorted other flavors for assorted friends and family. No PMwA in the display case. No problem. I selected the other ice cream and left room for three half gallons of PMwA. I went to the check out and reviewed with the student manning (womanning?) the register about the previous day's conversation. Somebody went to "the back." Five minutes later she returned and said there was no PMwA.
I was mightily upset. While the other elements of the day had been highly enjoyable, the expedition had been launched under false pretenses. I grabbed an extra half gallon of Happy, Happy, Joy Joy and left in a mighty huff.
I went to the East Parking Garage and paid the 75 cents for parking and headed to my car, further ticked off over being charged to buy products from the Rodney A. Erickson Food Science Building. I was intercepted on my way to the car by the woman who had checked "the back." She had found the PMwA!!!. She explained that a new warehousing system had been installed. She said that if I still wanted it, she would get me the requested PMwA and throw in a free thermal bag with enough dry ice to last three hours. I immediately doubled my order to prevent the other containers from unhappily rattling around in the large bag.
I left as a very happy boy, thanks to Veronica at the Creamery. (Although I see no need to charge people for parking after 7:00 pm. Oh right, they do it because they can.)
